Your Privacy Matters
This Privacy Policy explains how Liness LLC ("we," "our," or "us") collects, uses, and protects your personal information when you participate in the Government Subsidized Power Bank Program through our website and services. We are committed to protecting your privacy and ensuring compliance with applicable privacy laws, including the South African Protection of Personal Information Act (POPIA).
Last Updated: January 2024 | Next Review: July 2024
Company Information
Company Name: Liness LLC
EIN: 32-1211566
Business Address:
8865 Commodity Circle
Orlando, FL 32819
United States
Contact Information:
privacy@beltee-market.com
www.beltee-market.com
Data Protection Officer: Available upon request
Information We Collect
Personal Information
- First Name and Last Name
- Email Address
- Region/Province of residence in South Africa
- Monthly income information (for eligibility verification)
- Contact preferences and communication history
Technical Information
- IP address and location data
- Browser type and version
- Device information and operating system
- Website usage patterns and analytics
- Cookies and similar tracking technologies
Program-Specific Information
- Eligibility assessment data for government subsidy program
- Application timestamps and status
- Payment and transaction information
- Customer service interactions
How We Use Your Information
Primary Purposes
- Verify eligibility for the government subsidy program
- Process your power bank order and payment
- Provide customer support and service
- Send order confirmations and updates
Secondary Purposes
- Improve our website and services
- Analyze program effectiveness and user satisfaction
- Comply with legal and regulatory requirements
- Prevent fraud and ensure security
Data Storage and Security
Storage Locations
Your personal information is stored using the following secure systems:
- Google Sheets (encrypted and access-controlled for form submissions)
- Secure servers located in the United States with appropriate safeguards
- Third-party payment processors with PCI DSS compliance
Security Measures
- SSL/TLS encryption for data transmission
- Access controls and authentication protocols
- Regular security audits and monitoring
- Data backup and recovery procedures
- Employee training on data protection
- Incident response and breach notification protocols
Data Sharing and Disclosure
We Do NOT Sell Your Personal Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information in the following limited circumstances:
Service Providers
- Payment processing companies
- Shipping and logistics partners
- Customer service platforms
- Analytics and marketing tools
Legal Requirements
- Government agencies (when legally required)
- Law enforcement (with valid legal process)
- Regulatory compliance purposes
- Protection of rights and safety
Your Rights Under South African Law (POPIA)
As a resident of South Africa, you have specific rights under the Protection of Personal Information Act (POPIA). We are committed to upholding these rights.
Right to Access
Request copies of your personal information we hold
Right to Correction
Request correction of inaccurate or incomplete information
Right to Deletion
Request deletion of your personal information (subject to legal requirements)
Right to Object
Object to processing of your personal information
Right to Portability
Request transfer of your data to another service provider
Right to Withdraw Consent
Withdraw consent for processing at any time
How to Exercise Your Rights
To exercise any of these rights, please contact us:
- Email: privacy@beltee-market.com
- Subject Line: "POPIA Rights Request - [Your Request Type]"
- Include: Your full name, email address, and specific request details
- Response Time: We will respond within 30 days of receiving your request
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website and analyze usage patterns.
Essential Cookies
- Session management
- Form data retention
- Security features
Required for website functionality
Analytics Cookies
- Google Analytics
- Usage statistics
- Performance monitoring
Help us improve our services
Marketing Cookies
- Outbrain advertising
- Conversion tracking
- Retargeting pixels
Support advertising campaigns
Cookie Management
You can control cookies through your browser settings:
- Block all cookies (may affect website functionality)
- Block third-party cookies only
- Delete existing cookies
- Set preferences for future cookies
Data Retention Policy
| Data Type | Retention Period | Reason |
|---|---|---|
| Personal Information (Forms) | 7 years | Legal compliance and warranty support |
| Transaction Records | 7 years | Tax and accounting requirements |
| Website Analytics | 26 months | Google Analytics default retention |
| Marketing Data | 3 years | Campaign effectiveness analysis |
| Customer Service Records | 5 years | Quality assurance and dispute resolution |
Automatic Deletion: We automatically delete or anonymize personal data when the retention period expires, unless we have a legal obligation to retain it longer.
International Data Transfers
Cross-Border Data Processing
Your personal information may be transferred to and processed in countries outside South Africa, including:
- United States: Our primary servers and business operations
- European Union: Some of our service providers and analytics tools
- Other Countries: Where our trusted service providers operate
Safeguards in Place
- Standard Contractual Clauses (SCCs)
- Adequacy decisions where applicable
- Data Processing Agreements
- Regular compliance audits
Your Rights
- Right to information about transfers
- Right to object to transfers
- Right to appropriate safeguards
- Right to effective remedies
Children's Privacy Protection
Age Restriction Policy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18 years of age.
If you are under 18: Please do not use our services or provide any personal information.
If you are a parent/guardian: If you believe your child has provided us with personal information, please contact us immediately.
Our commitment: We will delete any information from children under 18 as soon as we become aware of it.
Contact Us About Privacy
Privacy Inquiries
privacy@beltee-market.com
Response within 30 days
English and Afrikaans supported
Data Protection Officer
For complex privacy matters or formal complaints, you may request contact details for our Data Protection Officer.
Regulatory Authority
If you are not satisfied with our response, you have the right to lodge a complaint with:
Information Regulator (South Africa)
Email: complaints.IR@justice.gov.za
Website: www.justice.gov.za/inforeg
Phone: +27 (0)12 406 4818
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.
How We Notify You
- Email notification to registered users
- Prominent notice on our website
- Updated "Last Modified" date
- Summary of significant changes
Your Options
- Review changes before they take effect
- Contact us with questions or concerns
- Exercise your data subject rights
- Discontinue use if you disagree
Important: Material changes will be notified at least 30 days before they become effective. Continued use of our services after changes take effect constitutes acceptance of the updated policy.